Paid per quarter or year
Website firewall
A firewall blocks malicious traffic before it reaches your website.
- Blocks malicious traffic
Paid per quarter or year
Security and support
Protection against common attacks, fixing problems and small edits within the support hours of your package.
We put a firewall in front of your website, protect it against common overload attacks, apply security patches every month and have someone ready when something breaks. Every support request goes through a single channel and is logged so hours are counted fairly.
Services in this group
- Paid per quarter or year
Basic overload-attack protection
Reduces the attacks that flood a website with traffic and take it offline.
- Basic protection
- Paid per quarter or year
Fixing problems
When your website has a problem, someone picks it up and fixes it.
- A single support channel
- Logged to count hours
- Paid per quarter or year
Small edits within support hours
Content changes, new pictures and small tweaks, within the support hours of your package.
- Within your package’s hours
- Quoted separately beyond the hours
How we set it up
The steps we follow, from the start to the handover.
- 01
Turn on protection for the website
The firewall and basic overload protection are turned on when the website is built.
- 02
You send requests through one channel
Every support request goes through the same channel and is logged.
- 03
We handle it and log the time
The time spent is logged against the support hours of your package.
- 04
Quote separately beyond the hours
Work outside the package is quoted separately and only done once you agree.
What is included
Firewall and basic overload protection
Blocks malicious traffic and reduces attacks that take a website offline.
Fixing problems
When your website has a problem, someone picks it up and fixes it.
Small edits within support hours
Content changes, new images and small tweaks, within the support hours of your package.
Monthly security patches
Regular updates keep your website protected.
Frequently asked questions
What about work outside my package?
When the work goes beyond the support hours of your package, we quote it separately and only start once you agree.
Want to use this service?
Tell us what you need and we will suggest the right package.